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AdobeSign in Microsoft Power Automate - invalid document/agreement id, unauthorized user

New Here ,
Mar 09, 2023 Mar 09, 2023

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Hi,

 

I don't know why it's not working. Until my action: Get a document from an agreement my flow works just fine. I tried first not providing anything in the email field, then tried with an email with or without {}. The email is from an adobe sign user (as expected). If I don't put anything in the field "In the name of" then I get invalid document ID. The document Id is the same that is created when uploaded my doc before creating the agreement. 

 

Does anyone have a solution to make the below action work?

Claudia28792461slzk_0-1678378601714.png

 

Thank you a lot!

 

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Adobe Employee , Mar 10, 2023 Mar 10, 2023

Actually forget about all that. You are using the wrong action. You want to use the 'get Pdf from a signed agreement'. Even if the agreement has not been signed it still should give you a pdf.

The document id in the 'Get document from the agreement', is not  the same ID that is created when uploaded my doc before creating the agreement. To use this action you first need to add the action "Get a list of all the document IDs from an agreement" 

As an agreement can have multiple document, this actio

...

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New Here ,
Mar 09, 2023 Mar 09, 2023

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@SimonATS Can you help, please?

Thank you!

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Adobe Employee ,
Mar 10, 2023 Mar 10, 2023

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the syntax for the the 'In the name of' is indeed:

'email:myemail@email.com' (without quotes).

The email address bus be the owner of the agreement, in other words the sender. You can add that as a dynamic value from a get document status action.

 

the sender needs to also be a user in the same Sign account as the user who has authroised the Sign connector. 

Alternatively ensure the Sign connector is authorised by the same user who has send the agreement.

 

 

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New Here ,
Mar 10, 2023 Mar 10, 2023

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@SimonATS  Thank you for your response! I added the dynamic value of the Sender but it is the same I putted there in the first place. I've added the same value for 'In the name of' also to the actions: Upload and Create agreement as in the picture below:

Claudia28792461slzk_0-1678456532032.png

The sender is the owner of the account and "I'm the robot". Please advize on how to authorize as everything else I've tried.

Thank you so much!

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Adobe Employee ,
Mar 10, 2023 Mar 10, 2023

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Actually forget about all that. You are using the wrong action. You want to use the 'get Pdf from a signed agreement'. Even if the agreement has not been signed it still should give you a pdf.

The document id in the 'Get document from the agreement', is not  the same ID that is created when uploaded my doc before creating the agreement. To use this action you first need to add the action "Get a list of all the document IDs from an agreement" 

As an agreement can have multiple document, this action returns an array of IDS. So if you are just after the combined PDF, use the 'get Pdf from a signed agreement'. which only needs the agreementID.

Overall though, unless you have a specifc need for the unsigned agreement, it's better to use a second flow to check the staus and grab the signed PDF. Create a new flow and use the Sign trigger 'When an agreement workflow is completed'.

 

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New Here ,
Mar 10, 2023 Mar 10, 2023

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I do have another flow that is triggered when each of my agreements are completed and in that flow I grab and send to an email the signed PDF. That is working well. I just wanted to get also the documents before being signed. So to have the proper docs for approval as now I send for approval only the tagged documents. All I need is just to get the docs between Uploaded and Create an agreement. Thank you! I will try right now the Get a list! Thank you, thank you! It makes sense as the error was Invalid Document Id. Thank you again!

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New Here ,
Mar 10, 2023 Mar 10, 2023

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@SimonATS Thank you so much!!! It worked the trick with using the action Get a PDF of a signed agreement to have the file sent for signing as I needed it. Thank you so much again!

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