API - Sending a document for signing using a template

Report · Oct 10, 2025

Hello everyone, i hope somebody will see this as i am in a hurry, our company needs to decide if Adobe Sign is the correct solution for us, but in my testing i can not get something simple to work.

So basically, i uploaded a template document, added some fields (locked them and assigned them to "any participant"), created a signature field and all is fine and well.

But, when i send out the document via my account using an API call, prefill the fields and set the status to "IN_PROCESS", the document does not get sent because i need to "fill out" something and it gets stuck in the "Waiting for you" status.

Is it possible to skip the "Fill out" portion of the document when i am already populating the fields via an API and directly send out the document out via email?

Note: There is an option when doing this manually, a "Send now" button, which has the functionality i am looking for, but i can not find the same in the API documentation.

Thank you in advance!

Report · Oct 13, 2025

Hi augustin_8297,

Thank you for reaching out.

We have checked that you are using the Adobe Sign Enterprise plan. If you have an integration-related question, the experts can best answer it. Please contact our Adobe Sign Enterprise support team for the correct information. You may contact them using the steps in the following help document: https://adobe.ly/4haYGqr.

Refer to the following help document for more information on Acrobat Sign Integration: https://adobe.ly/4ogvJeM.

Thanks,

Meenakshi