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Can't Access Account Tab

New Here ,
Oct 22, 2021 Oct 22, 2021

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Hello,

Despite being an Adobe Administrator, and making myself the administrator of our Adobe Sign account, I do not have access to the Account Tab and sharing still requires confirmation from the other person. Does anyone have any idea why? I am the System Administrator, Product Administrator, and Product Profile Administrator for the account in question.

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Configure accounts , Manage security and compliance

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New Here ,
Nov 10, 2021 Nov 10, 2021

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You need to add yourself as an Admin on the App itself and maybe also on the Product Profile. Just went through the same thing.

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