Hi All,
I'm getting mad and also desperate at once and I kindly hope of your help to get me out of the spinning frustration. Perhaps, it's only a small thing I might miss but I don't know exactly how to get to the settings according to the guideline.
We 100% need to change the default message and logo which is sent out to recepients for signing any documents and I wan't to change it to our personal branding.
I have found this:
https://helpx.adobe.com/sign/using/upload-logo-to-account.html
I'm 100% fine with which is explaind, however, I'm not able to follow on this as I miss the settings to get through as described in the guideline.
I would kindly need help with both of the settings described:
1. Change of the profile logo at the top right corner which appears for every user individually by default, unless it's changed by one of the admins.
Guideline says: "Administrators at the account or group level can upload an image to display instead of the default Adobe Acrobat Sign logo. This image appears in the upper-left corner of the screen for the users in your account when they are logged in."
2. Change / customize company Hostname/Url (Same issue)
I am an admin. Logging into the account, I should be able to navigate to the described settings, however, this setting is missing.
It ain't matters if I visit the setup in browser adobe.com and log in or open the desptop application.
It almost the same looks like trying to find the setting when using another account for a seperate contract "Adobe Sign" which is handled with a different Admin Console and login.
May some one assist please?
6
Replies
Instructions show this:
My adobe does not have the branding option (see below).
Branding on this account does exist as it was set up previously, it now needs to be changed and the option is no longer available.
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