Cannot access adobe sign api or Adobe PDF services API or add developers to Product Profiles

[mps1.mpslsgroup]

I have been trying for nearly a month now to figure out how to enable access to the Adobe PDF Services API and the Adobe Sign API through the adobe.io developer console, create developer account in my enterprise console and add those accounts to product profiles. I opened a support ticket, who told me to contact my account manager, who opened another support ticket for me, and after two weeks, they said I had to contact my account manager, and now its been a week of radio silence from my account manager. I have attached screenshots and you can see that the Adobe Sign API and the Adobe PDF services API are greyed out in the adobe.io dev console. You can also see that the option to add developers in the admin console for my enterprise account and the option to add developers to product profiles is also not there in my admin console. I have an Adobe Pro DC enterprise license as well as a standalone Adobe Sign Enterprise license, and while I can generate API credentials in the Adobe Sign admin portal, I do not seem to have the ability to do the other things mentioned above. When I try and create a dev account, it says that enterprise accounts can't be used for free trials, but I am not trying to create a free trial. Both support and my account manager have proved useless. Has any one else run into this problem?

[DEPT-IT · Accepted solution]

I'm in the exact same boat and haven't been able to find any information on how to enable this.  Sad to see for such a big company such as Adobe that they can't get their documentation in order.