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Marie338314893gjn
Participant
November 24, 2023
Question

Cannot Generate document

  • November 24, 2023
  • 1 reply
  • 247 views

ello everyone, 

 

I cannot  visualize a document that i am trying to generate via Document Builder. 

Here is the output when i press Preview button

 Any help would be appreciated. 

Thank you,

Marie

    This topic has been closed for replies.

    1 reply

    Meenakshi Negi
    Community Manager
    Meenakshi NegiCommunity Manager
    Community Manager
    November 30, 2023

    Hi Marie, 

     

    Thank you for reaching out.

     

    We have checked that you are using the Acrobat Sign trial service. Could you please let us know how you are creating the document? Would you mind sharing the screen recording of what happened?

    You may also contact the pre-sales team. They will be able to provide you the pre-sales technical assistance and share the correct information. Please refer to the following link to contact them: https://acrobat.adobe.com/us/en/sign/pricing/plans.html. You may use the Contact Us button for Adobe Sign Solutions under the team tab.

     

    Thanks,

    Meenakshi

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