I use Adobe Acrobat Sign to get electronic signatures on documents. People are always confused with the date section, which always lists the date as DAY/MO/YEAR, so that August 10, 2025 is listed as 10/8/25 rather than the US standard 8/10/25. As a result, I ALWAYS get calls from signers saying that the date is showing up 'wrong'. I finally decided to contact Adobe customer support and was told that I need an 'enterprise level subscription' in order to show the signing date in the proper US format. I know the United States is one of a minority of countries (along with Canada, Greenland, the Philippines, Kenya and a few others) that use the MO/DAY/YEAR format, but shouldn't there be a simple setting or adjustment for this in Adobe Acrobat? Instead, Adobe is forcing everyone who uses the US format to pay through the nose in order to enable 'Global sign setting 3' that will show the date as MO/DAY/YEAR. The cost to do this is excessive: enterprise pricing is $4.99 for EACH signature on EACH document; a single document with four signatures is equal to the cost of what I pay for an entire Adobe Acrobat Pro subscription for a month!). This is what is required to get a date in a format used by approximately 400 million people in the world? It is not my intent to come accross as a solely 'US-centric' person as that is not how I view the world. Nor do I post rants or send 'flaming' emails, but I have to say, this is just plain ridiculous. I'm going to look for an alternative to Adobe Acrobat.
2
Replies
AdChoices