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Completing a partially signed document

New Here ,
Jul 11, 2023 Jul 11, 2023

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Let's say I have a document to be signed by five people.  Four people have signed it, but one has disappeared. Is there a way to get Adobe Sign to consider this partially signed document to be complete with just the signatures that it has, or will the document be stuck in the cloud until all signatures are completed?

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Adobe Sign forms , How to sign , Manage documents

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Advisor ,
Jul 12, 2023 Jul 12, 2023

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Depending on the product you have, for example, if you use Sign for Enterprise you could replace that last signer.

But if working with Acrobat Pro, you can download the file but it will remain stuck in the cloud like you said.

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Adobe Employee ,
Aug 01, 2023 Aug 01, 2023

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Hi D_P_S,

 

Thank you for reaching out.

 

If the document is not signed by one of the signers, you may replace the signer. However, it is not possible to remove the signer from the transaction. You may refer to the steps suggested in the following help document to replace the signer: https://helpx.adobe.com/sign/using/replace-signer.html

You may share your suggestion with the team here: https://adobesign.uservoice.com/forums/21617-acrobat-sign-general

 

Thanks,

Meenakshi

 

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