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Contract trouble

New Here ,
Sep 27, 2023 Sep 27, 2023

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I'm really new to Adobe and i'm struggling a little. I just got my first contract signed by a client through Adobe and i'm trying to download it to my computer for safekeeping but the option is greyed out. I tried to download it as a PDF and it won't let me do that either. When I checked the security on the file it said its security was password security. I didn't set a password and now I can't change it even though I am the author. I could get the contract signed again while double checking the security level but I don't want to put my client through that if I don't have to. Any advice before I contact support or get the contract signed again? 

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Advisor ,
Sep 29, 2023 Sep 29, 2023

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Weird, you should be able to dowloead it from https://acrobat.adobe.com/link/documents/agreements/#agreement_type=agreement&agreement_state=comple...

and also you should have received a copy by email.

mariahweyne_0-1695994391317.png

mariahweyne_1-1695994409603.png

 

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