Deleting Sign Request before Sending

[Taylor_Jon]

Hello,

I have several sign requests that were created, and had either subsequently found errors within the document or inadvertently added an incorrect email address.

As it stands now, there is no way to delete the sign request without first sending it and then cancelling it. There is also no way to add, remove, or change recipient emails once the document has been sent for sign request.

Is there a way to incorporate these options?

Thanks

Jon

[Meenakshi Negi · Accepted solution]

Hi Jon,

It seems you are referring that you are on the preview page to add form fields and need to cancel the document or to go back to Send page.

Sorry, as there is no option to cancel the document when you are on the preview page or to go back to Send page.

This is an as designed behavior.

Hope that answers your query.

Regards,

Meenakshi