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Detecting Wrong EMail Address for Signor

New Here ,
Aug 31, 2021 Aug 31, 2021

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Hi

 

This is down to me and human error but I have twice entered the wrong email address for signors of contracts - for example missing a double L and using one etc. 

 

If you make a mistake in Outlook you will get a delivery failure notice (whether is a domain error or a user name error) but AdobeSign does not seem to detect these and warn users of the delivery failure so I have been using the chase function but am chasing an incoreect email address! 

 

I know I can take greater care and will but is there any way in AdobeSign of detecting whether there are delivery failures when using AdobeSign?

 

Kind regards

 

Pete

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Community Expert ,
Aug 31, 2021 Aug 31, 2021

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I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Sign forum so that proper help can be offered.

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New Here ,
Aug 31, 2021 Aug 31, 2021

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Many thanks. Sorry about misposting !

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Adobe Employee ,
Sep 03, 2021 Sep 03, 2021

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Sign only notifies the sender of a bounced message when the recieving email server in fact sends out a bounce back email.

But if it does the sender is notified of the bounceback event.

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