E signatures

[Cynde32833834zsw7]

Why do check boxes go blank when I prepare/send form for e-signatures

[Meenakshi Negi]

Hi Cynde32833834zsw7,

Thank you for reaching out.

Please let us know if you are experiencing issues after the recent update. Share the complete steps you do that result in the behavior mentioned. 

Did you check if the issue occurred when you sent the document via the online account? If not, please check and let us know.

Share the Acrobat and OS version numbers on the machine.

Thanks,

Meenakshi