Email Signed Forms Limit

[Charles25090390betw]

We have a staff member emailing people to sign a form and she's hit a limit of 50 it seems. It's saying she has to wait 7 hours to send more. Is there a way to change this? I don't see it in the Admin Portal. Please help! Thank you!

Charles

[mariahweyne]

What version of Acrobat are you using? 

[Charles25090390betw]

Adobe Acrobat Pro Version File Version: 23.001.20174.0   

There is a limit of sending 50 at a time which is fine, but not seeing a hard limit. Support is telling me it's Server Side throttling and there is nothing that can be done but wait the alloted time of 7 hours.