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Email Signed Forms Limit

New Here ,
Jun 02, 2023 Jun 02, 2023

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We have a staff member emailing people to sign a form and she's hit a limit of 50 it seems. It's saying she has to wait 7 hours to send more. Is there a way to change this? I don't see it in the Admin Portal. Please help! Thank you!

 

Charles

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Advisor ,
Jun 05, 2023 Jun 05, 2023

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What version of Acrobat are you using? 

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New Here ,
Jun 05, 2023 Jun 05, 2023

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Adobe Acrobat Pro Version File Version: 23.001.20174.0   

There is a limit of sending 50 at a time which is fine, but not seeing a hard limit. Support is telling me it's Server Side throttling and there is nothing that can be done but wait the alloted time of 7 hours. 

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