Error refreshing access token: invalid_request : invalid refresh token

[heatherl6091489]

Hello,

Our Adobe Document Cloud eSign has stopped working for our users. They are all the below. Please help! What do we need to do?

[Meenakshi Negi]

Hi Heatherl,

Sorry for the delay in response.

If the issue is not already resolved, I would suggest you contact support.

I have shared the contact details with you in a private.

Please check your inbox and let us know if you need any further assistance.

Regards,

Meenakshi