How can I disable email notification for the recipients in ADOBE Sign?

[FPCout]

I am responsible for generating time sheets on a weekly basis and multiple people need to be cpied. These people receive too many notifications each time someone signs. Can I disable these notification on my end or do they have to do it in their account? 

Thank you!

[Meenakshi Negi · Accepted solution]

Hi FPCout,

Thank you for reaching out.

If you are sending the documents, please refer to the steps to disable the notification on your end: https://adobe.ly/3vn9Ep2. 

You may share the same information with the recipients if they are receiving the notifications. 

Let us know if you need any help.

Thanks,

Meenakshi

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[Peter34937951vplq]

Is there a way to disable notifications a document recipient without them having to take action? The Adobe Sign UI is confusing. The recipient is a C-level executive that I want to avoid putting through an Adobe sign tech support exercise. One of the two parties signed the document. The second one (my client) is getting reminder notifications. I contacted Adobe tech support (ticket ADB-37814549-N2D4) but there's no way to recall a document after one party has signed. Can I at least disable the notifications?

I'm really unhappy with this entire experience. The Adobe platform is a mess in every way. I'm ready to cancel the service and move my business to something that works. Echosign was easier to use. Docusign still is. And I can get signatures for free with Odoo, without the complexity.