How do I get to my Dashboard E-Sign

[Jgudino]

When i go to www.echosign.com to sign in and send doucments for signatures. It doesnt always take me to the dashboard, it takes me to the generic Adobe page and I dont know where to go from there.  How do I sign in to  go straight to my dashboard, or what is the process to get there?

[rembertv29952803]

Just got the information from the Adobe support, that the correct link to the "Adobe Sign" Dashboard is now: https://na1.documents.adobe.com/account/home But it's still not pusblished on https://acrobat.adobe.com/us/en/sign.html or anywhere else. Insane.

[LipoLove]

Fantastic This is the link i needed, Theirs now Dash Board Tab at the Top  I'll have to Bookmark this like or create a desktop link

[influencea19546394]

This might be one of the worst UXs online - speaking from someone with conversion experience and 10+ years in digital.

Thanks for wasting 20 mins trying to use a service I pay for!

[allieds20261303]

This the stupidest interface for a paid service ever I mean really stupid like really stupid it makes me want to rethink everything else about Adobe how could make it so hard to use a service that you are paying for monthly.

[infusionc25649970]

I have the same issue I cannot believe how hard it is to find your stupid dashboard!  I'm LOGGED IN yet EVERY link is just trying to sell me on the product.  I spent 15 minutes yesterday before finally giving up and just sending a contract by email on PDF because I could not find how to get to the dashboard!  I've never seen a product so complicated or confusing to get logged into.  We were on a trial for DocuSign but ended up going with Adobe, but as soon as our 1 year term is up in 6 months we are going with DocuSign as this interface is horrible.

Even when you do get to the dashboard I love how it's all squished in the middle of the page, about 6" wide leaving 6"+ of white space on both sides of it.

[drewm15469299]

I agree. I'm here for the exact same reason. The experience completely blows. I can't find a link to the dashboard. I can't get to the view that shows the actual product functionality that I'M PAYING for. Pathetic. Hello DocuSign.

[altonj70054030]

Their staff hasn't commented since 2016? Wow. I'm using a trial version and may just go to an alternative solution. I had to google "How to sign into Adobe Sign" just to find out how to get to the login page. No response since 2016 just means this will never change and the interface will never improve.

[DigitalAdrian]

FYI, that login page doesn't work if you use Google for signing in.  You have to go to the main Adobe.com site, sign in with Google, then go to https://na1.documents.adobe.com/account/home

[infusionc25649970]

We just cancelled out Adobe Sign account and moved back to DocuSign.  Absolutely ridiculous that any time we want to send out an agreement we have to spend 5-10 minutes hunting to find the link to log in.  Then when you think you found it, it is actually just logging you into your Adobe account page where it shows you subscribe to Adobe Sign, with still no link to login to it anywhere. 

The best part with this is that Adobe product managers are probably all over there thinking their product is so great, and trying to push the sales team to sell more etc, when meanwhile there's a MAJOR issue preventing customers from actually using their service.  Poor sales reps at Adobe, working hard to sell something that is basically broken that no one seems to know about, or care about.

[KCCat]

The link https://na1.documents.adobe.com/account/agreements  doesn't send you to the Adobe Sign Dashboard anymore. It sends you to Adobe Document Cloud which is not the same at all. Any suggestions?

[bena31159095]

same issue here!!

[bena31159095]

I agree with the person that stated:

"I would consider the ability to see the dashboard from the old version a critical functionality, based on the comment from meenakshin83966505, "All the Adobe Sign functionality that you are used to is still available within this new unified user experience and all of your data is also still accessible from the new User experience," where is this functionality to visibly see the dashboard now? In addition, where is the streamlined list of documents organized by pending, signed, cancelled?"

Further - i keep getting error messages:

and frozen access:

Worked really well until a couple of days ago.  Previous version was great and Dashboard was very helpful.  This one - not so much

[bena31159095]

I would add that it does not seem that the "document library" is accessible

[keiths62771568]

This is even more strange, some users (people who have full CC licenses) can get to the old dashboard. If you just have Adobe Sign or Acrobat DC license, you can't get there. It keeps redirecting you back to the useless document cloud screen.

[AmberWildcraftDesigns]

I have the full CC license and I cannot access the dashboard either...incredibly frustrating when business needs to continue. I don't care about the new interface, I just NEED my signed documents. Not just the most recent...ALL OF THEM!

[DXcc3]

They removed the dashboard access for all licenses as of today. yesterday there was a button in the left column that took you to the dashboard, now it's missing. Here is a screen shot of the button that was there up until today.

[indofunk]

Dear Adobe AI,

Please pick up on the following keywords:

eSign Document Cloud User eXperience sucks!

Update tutorials to reflect whats under the hood of this new counterproductive document cloud interface.

Google search Adobe Sign alternatives-EchoSign DropBox

Customer satisfaction = NONE

Request human intervention

profits suffering

Control ALT DEL

Clear browsing data not working,  still missing

Fix NOW!

[somerandomdudenamedbrad]

Again, been using EchoSign for years....   now I'm logged into Document Cloud. ALL of our agreements are gone, can't find them. We cannot log into the old dashboard at all and naturally we need an agreement we had stored in our dashboard for a meeting and don't have access to it.  Thanks Adobe.

[somerandomdudenamedbrad]

New service, great.   Where are the last 10 years of my AGREEMENTS? That's all that matters at this point.

[AmberWildcraftDesigns]

somerandomdudenamedbrad​ I am having the same issue. Let me know if you find a solution.

[somerandomdudenamedbrad]

Still NONE of my historical documents are found anywhere in my account. Going on 4 business days now.

[indofunk · Accepted solution]

THE MANAGE PAGE IS BACK!!

In the "for signature page" there is a small button on the upper right hand side that reads" Adobe Sign Manage"! Click it.

We're back in business!!!!

Thank you Adobe.

[somerandomdudenamedbrad]

Hooray!

Here is the link to your dashboards:

Adobe Document Cloud

[bena31159095]

NOT QUITE FOR ME!  Still glitchy and still getting error message:

[bena31159095]

It is still glitchy.  When trying to edit a template - it bounces me and then becomes "unavailable".  Or when trying to create a template - same result