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Participant
January 27, 2023
Question

How do we change the automated sender details?

  • January 27, 2023
  • 1 reply
  • 344 views

Where do we go to change the automated email senders name (which currently lists our old company name) so that it matches our new company name?

 

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1 reply

Meenakshi Negi
Community Manager
Community Manager
February 1, 2023

Hi lukes81896707,

 

Thank you for reaching out.

 

To change the name on the account, you need to make changes to the Adobe account. Use the steps mentioned in the following help document: https://helpx.adobe.com/manage-account.html.

Also, ensure that the changes are made on the Acrobat Sign profile pages. Use the following steps:

1. Open the link https://acrobat.adobe.com/link/home/ and sign in using your Adobe ID. 

2. Go to the Profile icon at the top right and click on Settings.

3. In the settings window, go to E-signing settings > Edit settings.

4. Go to Personal Preferences > My Profile on the open page.

Ensure that information is correct there.

 

Let us know if you need any help.

 

Thanks,

Meenakshi