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How do we change the automated sender details?

New Here ,
Jan 27, 2023 Jan 27, 2023

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Where do we go to change the automated email senders name (which currently lists our old company name) so that it matches our new company name?

lukes81896707_0-1674832631883.png

 

TOPICS
Adobe Sign forms , Send documents , User interface issues

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Adobe Employee ,
Jan 31, 2023 Jan 31, 2023

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Hi lukes81896707,

 

Thank you for reaching out.

 

To change the name on the account, you need to make changes to the Adobe account. Use the steps mentioned in the following help document: https://helpx.adobe.com/manage-account.html.

Also, ensure that the changes are made on the Acrobat Sign profile pages. Use the following steps:

1. Open the link https://acrobat.adobe.com/link/home/ and sign in using your Adobe ID. 

2. Go to the Profile icon at the top right and click on Settings.

3. In the settings window, go to E-signing settings > Edit settings.

4. Go to Personal Preferences > My Profile on the open page.

Ensure that information is correct there.

 

Let us know if you need any help.

 

Thanks,

Meenakshi

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