How to access "Access Code" for Adobe Echosign documents

Report · Mar 07, 2016

Hello:

I am having issues accessing the "access code" for my Adobe Echosign Documents. According to https://helpx.adobe.com/document-cloud/help/alternative-signing-process.html

I should be able to access the Access Code through Manage>Clicking on the document.

However, that Access Code is not visible. My view has the "replace signer" and "upload a document" link but no "access code" Can anyone advise?

Many thanks!

Report · Mar 07, 2016

Hello Carol,

We can enable the Access code for your account and would request you to inbox me your registered email address.

Regards,

-Rijul

Report · May 17, 2016

I, too, need the Access code for my account. How do I get it turned on?

Report · May 17, 2016

Message the staff member above, may take a day or two but he should be able to help.