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How to add signature offline using Adobe Esign API?

Community Beginner ,
Jul 21, 2021 Jul 21, 2021

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While making POST request to Agreement endpoint with offline device details in deviceInfo object I am getting the error as 

{
    "code""PERMISSION_DENIED",
    "message""Offline Agreement creation is not enabled."
}
I want to capture the signature of a person when there is no internet available and it will sync with Adobe once the network is available.
I am using free developer account.
Can someone please let me know that how I can enabled the offline Agreement creation?
This feature is available for iOS app but we want it for any OS and want to integrate through API.
Thank you.



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Community Beginner ,
Jul 22, 2021 Jul 22, 2021

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Its a gentle reminder, Can someone please let me know that how I can enable the offline Agreement creation?

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Adobe Employee ,
Jul 25, 2021 Jul 25, 2021

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Hello,

 

Sorry for the delay in response.

 

As you have mentioned above, you are using the Adobe Sign Developer account.

A query related to the API integration can be best answered by the experts.

I would request you to contact the pre-sales team. They will be able to provide you the pre-sales technical assistance and share the right information.

Please refer to the following link to get in contact with them: https://acrobat.adobe.com/us/en/sign/pricing/plans.html. You may use the contact button for Adobe Sign business and enterprise under the Multi-User tab.

 

Let us know if you need any help.

 

Thanks,

Meenakshi

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Community Beginner ,
Jul 27, 2021 Jul 27, 2021

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Hi Meenakshi,
Thank you for your reply.
We have connected too many times with pre-sales team but I have not got any proper solution from them.
Sometimes they are telling it is possible if you have Enterprise account and sometimes some another support person telling that it is not possible in Adobe esign.
Can you please help me to figure out the solution for my requirement whether it is possible or not because it is very cruisal for us to go ahead and purchase Enterprise account.

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