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How to enable an API user access to removeDocument method?

Explorer ,
Jul 29, 2015 Jul 29, 2015

Hi - I need to allow the API user to delete documents via the removeDocument method. When I call that method with a documentKey, I get an API error:

[removeDocumentResult] => stdClass Object

        (

            [errorCode] => INVALID_API_KEY

            [errorMessage] => You do not have permission to execute this API method.

            [success] =>

        )


Nevermind that the error code indicates that the API key is invalid (it isn't - I've been able to send documents through to ADC with that same key), but I don't see anywhere in the User dashboard that would grant the permission to the API user to execute removeDocument.


Any help appreciated - thx

752
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correct answers 1 Correct answer

Adobe Employee , Jul 29, 2015 Jul 29, 2015

Hello Nbennett25,

The above mentioned method would require permissions to be enabled and you would need to contact Support for the same:

Support | eSign services from Adobe

Regards,

-Rijul

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Adobe Employee ,
Jul 29, 2015 Jul 29, 2015

Hello Nbennett25,

The above mentioned method would require permissions to be enabled and you would need to contact Support for the same:

Support | eSign services from Adobe

Regards,

-Rijul

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Explorer ,
Jul 29, 2015 Jul 29, 2015
LATEST

Thanks Rijul. I'm just working with a demo (unpaid) version for now. I'll contact support when I need to enable the permission for the API user.

Thanks!

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