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How to insert document screenshot in body of Adobe Sign email

New Here ,
Jan 12, 2025 Jan 12, 2025

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Hi,

 

I want to use Adobe Sign's audit trail to establish that I notified a recipient who refuses to receive the letter. Most likely the most I will get in the audit trail is "Recipient viewed the email"

 

So I need a way to insert a screenshot of the document in the body of the email itself and not just have the document attached. But I don't think the Message box allows anything other than typewritten text

 

Seeking help in how I can do that.

TOPICS
Adobe Sign forms , Send documents

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Adobe Employee ,
Jan 31, 2025 Jan 31, 2025

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Hi gian_franco_6722,

 

Thank you for reaching out.

 

We have checked that you have an Acrobat Sign Enterprise service plan. Please refer to the information in the following help document on what can be customized in the email: https://adobe.ly/40CZn3Q

Check if that helps.

 

Thanks,

Meenakshi

 

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