How to insert document screenshot in body of Adobe Sign email

[gian_franco_6722]

Hi,

I want to use Adobe Sign's audit trail to establish that I notified a recipient who refuses to receive the letter. Most likely the most I will get in the audit trail is "Recipient viewed the email"

So I need a way to insert a screenshot of the document in the body of the email itself and not just have the document attached. But I don't think the Message box allows anything other than typewritten text

Seeking help in how I can do that.

[Meenakshi Negi · Accepted solution]

Hi gian_franco_6722,

Thank you for reaching out.

We have checked that you have an Acrobat Sign Enterprise service plan. Please refer to the information in the following help document on what can be customized in the email: https://adobe.ly/40CZn3Q. 

Check if that helps.

Thanks,

Meenakshi