How to skip a signer

[georgeh41942114]

Another way to look at this is that if a document has 3 signers (signer1, signer2, signer3), can I use the API to pass 1 signer and have them sign for signer3.

-----------------

Is there a way to skip a signer?  For example, some of my forms I have 3 signers (signer1, signer2, signer3).  Some of my forms I have 2 signers (signer1, signer2). And some of my forms I have two signers but identified as (signer1, signer3).  When merging all the documents together with 3 signers, everything get's picked up correctly and works.  However, if my business rules point me to only merging the 3rd set of documents (signer1, signer3) and there are only 2 signers, the signer3 fields never get signed.

Here are my recipients:

var signer1 = new RecipientInfo

            {

                email = "xxx@gmail.com",

                signingOrder = 1,

                role = RecipientRole.SIGNER,

                signingOrderSpecified = true,

                roleSpecified = true

            };

            var signer3 = new RecipientInfo

            {

                email = "xx@example.com",

                signingOrder = 3,

                role = RecipientRole.SIGNER,

                signingOrderSpecified = true,

                roleSpecified = true

            };

I was hoping that the signingOrder number would be equate to the signer#, but it doesn't appear that way.  Does anyone know how this can be done?

Thanks

-Doug

Message was edited by: George Haines

[Meenakshi Negi · Accepted solution]

Hi georgeh41942114

Please send an email to support@echosign.com with complete description of your issue.

Please also share the workflow that you are trying to achieve, on mail.

Regards,

Meenakshi

[Amanjot5EDD]

Did you ever figure it out?

[Ashish Maggu]

what is the solution?

[Meenakshi Negi]

Hi Ashish Maggu,

Thank you for reaching out.

In a document, it is not possible to skip the signer. You can replace the signer, though. However, as you are using the API, the experts can best answer it. Please contact our Adobe Sign Enterprise support team for the correct information. You may contact them using the steps in the following help document: https://adobe.ly/3XViJQu.

Refer to the following help document for more information on Acrobat Sign Integration: https://adobe.ly/3zOHHZu.

Thanks,

Meenakshi