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Dear Adobe support,
I can't update my last name in the account profile:
The solution presented in the link does not work for me.
"
when I go to https://account.adobe.com/profile
I do see account information, but I do not have the option to change it. Unfortunately it's displaying incorrect data, which means nor me, nor anyone in my organization can sign documents / use this tool.
Can you please assist urgently?
Thank you,
Carolina
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Weird, I just checked my account using that llink and it let's me change anything I need to change. Try again using a in-private window.