I need to delete saved signature and initials from adobe DC

[TurtlesTerriers]

On my work PC i have Acrobat Reader DC and Acrobat DC. i have been working on a form that can be completed using my laptop. 

In this form i require my client to sign pages using a pen as i need an actauly signature the same as their ID such as drivers licence

In each of Reader and DC i appeared to have added my signature in testing the form. I also have added initials for each one. 

How can i delete the stored or saved ones so that a client can add their own. 

Many thanks

Luke

[Meenakshi Negi]

Hi Luke,

If you are referring that you have added signature and initials in the Fill & Sign signature tool in both the applications, you can delete and change it by clicking on the "-" icon provided just next to the signature or intitals added. Check the screenshot below

If you are referring to the signature added in the document via Fill & Sign, then it is not possible to delete the signature.

You may delete the digital signature added by you in the document, however, you cannot delete the digital signature added by others.

Let us know if you are referring to something else.

Regards,

Meenakshi

[TurtlesTerriers]

Many thanks Meenakshi for the above response. I could do that originally but now that i clicked the option to save i am unable to use that - function. there is a good chance it's my employers security settings as they are very strict. I was hoping that you could in a preferences setting delete the 2 that were saved.

[sharon_3365]

There is a solution to this which works everytime:

Go to C:\users\[user name]\AppData\Roaming\adobe\acrobat\dc\security) and remove the following files:

acrobat_fss_signature_initials

acrobat_fss_signature_initialsi

acrobat_fss_signature_initialsk

It clears both your Signature and Initials and you can add them back in when using Adobe.  If you want to have something only temporarily untick the box in Adobe Fill & Sign so that the signature or initials aren't saved.

Shaz 🙂

[playful_contributor7027]

This resolved the issue for me thank you! I also had the same issue where the area to delete the signature and initials was greyed out.  Also would like to point out that the AppData folder may be hidden so you would have to go to View in file explorer and make sure hidden items is checked to access the folder. 

[Huihui Liu]

I tired and was able to find the hidden items. 

Thanks a lot.