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IF statement to send to alternative recipient - Adobe Sign

New Here ,
Jul 22, 2024 Jul 22, 2024

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Hello Adobe Sign community!

 

I am trying to create an IF statement within an Adobe Sign workflow to execute as follows:

If one or more out of the 4 signers select a "no" checkbox within their individual fields to complete, then the workflow should get escalated and therefore re-routed to an alternative signee (whom would not be on the original list of signees).

 

Is this possible?!

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correct answers 1 Correct answer

Adobe Employee , Aug 02, 2024 Aug 02, 2024

Hi Jo5EF1,

 

Thank you for reaching out.

 

The workflow you are looking for can be achieved using the Acrobat Sign Workflow. For more information, please refer to the following help document: https://adobe.ly/3YvOl0F

 

We have checked that you are using the Adobe Sign Enterprise plan. If you need more information or help with the Adobe Sign Workflow, please contact our Adobe Sign Enterprise support team for the correct information. You may contact them using the steps in the following help doc

...

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Community Expert ,
Jul 23, 2024 Jul 23, 2024

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There is a way to add very simple conditions to an Adobe Sign form. I don't know if the condition you require can be done. However, it cannot be done through the property dialogs in the Acrobat "Prepare Form" mode.  Instead you have to add the sign tags directly to the PDF as plain text.

 Here's the tag reference. Read it carefully.

 

https://helpx.adobe.com/sign/using/text-tag.html

 

Thom Parker - Software Developer at PDFScripting
Use the Acrobat JavaScript Reference early and often

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New Here ,
Aug 01, 2024 Aug 01, 2024

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Thanks a lot for taking the time to reply. I will look through the link you've sent but I think what I want to do via Adobe Sign is not achievable unfortunately.

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Adobe Employee ,
Aug 02, 2024 Aug 02, 2024

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Hi Jo5EF1,

 

Thank you for reaching out.

 

The workflow you are looking for can be achieved using the Acrobat Sign Workflow. For more information, please refer to the following help document: https://adobe.ly/3YvOl0F

 

We have checked that you are using the Adobe Sign Enterprise plan. If you need more information or help with the Adobe Sign Workflow, please contact our Adobe Sign Enterprise support team for the correct information. You may contact them using the steps in the following help document: https://adobe.ly/3YvOlOd

 

Thanks,

Meenakshi

 

 

Marking a reply or response “Correct” will help future users with the same issue quickly identify the correct answer.

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