IF statement to send to alternative recipient - Adobe Sign

[Jo5EF1]

Hello Adobe Sign community!

I am trying to create an IF statement within an Adobe Sign workflow to execute as follows:

If one or more out of the 4 signers select a "no" checkbox within their individual fields to complete, then the workflow should get escalated and therefore re-routed to an alternative signee (whom would not be on the original list of signees).

Is this possible?!

[Thom Parker]

There is a way to add very simple conditions to an Adobe Sign form. I don't know if the condition you require can be done. However, it cannot be done through the property dialogs in the Acrobat "Prepare Form" mode.  Instead you have to add the sign tags directly to the PDF as plain text.

 Here's the tag reference. Read it carefully.

https://helpx.adobe.com/sign/using/text-tag.html

[Jo5EF1]

Thanks a lot for taking the time to reply. I will look through the link you've sent but I think what I want to do via Adobe Sign is not achievable unfortunately.

[Meenakshi Negi · Accepted solution]

Hi Jo5EF1,

Thank you for reaching out.

The workflow you are looking for can be achieved using the Acrobat Sign Workflow. For more information, please refer to the following help document: https://adobe.ly/3YvOl0F. 

We have checked that you are using the Adobe Sign Enterprise plan. If you need more information or help with the Adobe Sign Workflow, please contact our Adobe Sign Enterprise support team for the correct information. You may contact them using the steps in the following help document: https://adobe.ly/3YvOlOd. 

Thanks,

Meenakshi

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