Independently Downloading a Certificate of Completion

[Khoa31091820714f]

Hello Adobe Support Community,

I have a document signed by 2 x Directors of a company. I also have a Final Audit Report showing that the two directors have signed it. The transaction ID shown on the Final Audit Report can be verified here (https://secure.na1.adobesign.com/verify) but it shows no history.

I am not a signer but need to share this document with a bank. How do I download a Certificate of Completion showing that the document was indeed signed twice by each of those 2 x Directors of the company ? Is there a way I can do it or does it really have to be them (who are unavailable due to holidays) who has to do it ?

Thanks in advance.

[Question moved to the Adobe Sign forum]

[Meenakshi Negi]

Hi Khoa31091820714f,

Thank you for reaching out.

Could you please share the audit report of the document with us in a private message? You may initiate a private message using the envelope icon at the top right corner of this community page.

You may refer to the following document for more information: https://helpx.adobe.com/sign/using/audit-reports-transaction-history.html. Check if that helps in any way. 

Thanks,

Meenakshi