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Invalid email

New Here ,
Jun 14, 2022 Jun 14, 2022

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Do I receive an email notification if documents are sent to in inactive email address???

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Adobe Employee ,
Jun 19, 2022 Jun 19, 2022

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Hi Steve,

 

Sorry for the delay in response.

 

You will get the notification for the document sent to the Invalid email address if you have enabled the settings under My Events. To check that, please use the following steps:

1. Log in to your Acrobat Sign account.

2. Go to the Account tab > Personal Preferences > My Events.

3. Mark the email box for the option "Email sent to a signer bounced and was not delivered".

4. Click on the Save button appear at the bottom right.

 

Let us know if you have any questions.

 

Thanks,

Meenakshi

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