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Is there a way to have Adobe redirect to a web page after signing?

New Here ,
Nov 07, 2017 Nov 07, 2017

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Hello,

We are in the process of integrating the Adobe Sign API in our system.  We already support a competing eSign company's API.

Using a competing product, when we direct a user to eSign a document, the eSign page can re-direct the user to our website, thus allowing for a seamless integration between our website and the competitor's eSign product.

Does Adobe allow for similar functionality?  I am able to retrieve the esignUrl of the agreement (via the following API call).  However, there does not appear to be a way to re-direct the user from Adobe to our web application after the user signs the document.

I have searched extensively over the internet to see if there is a solution.  Adobe does allow for redirect URI values when creating OAuth2 access tokens.  However, it does not appear to allow for redirecting to a different page.

Please advise.

Thank you.

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correct answers 1 Correct answer

New Here , Nov 09, 2017 Nov 09, 2017

For anyone who happens to have the same problem I had, the following resolved the issue:

On the API POST call to the /agreements endpoint add the following to the "documentCreationInfo" JSON:

"postSignOptions": {

"redirectUrl": "<<The URL you wish to redirect to>>",

"redirectDelay": 0

}

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New Here ,
Nov 09, 2017 Nov 09, 2017

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For anyone who happens to have the same problem I had, the following resolved the issue:

On the API POST call to the /agreements endpoint add the following to the "documentCreationInfo" JSON:

"postSignOptions": {

"redirectUrl": "<<The URL you wish to redirect to>>",

"redirectDelay": 0

}

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New Here ,
Jul 26, 2021 Jul 26, 2021

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Hello 

 

When i am using postSignOption - the redirection is happening only in those scenarios where the user signs the document. If the user chooses to decline to sign the document, the redirection is not happening.

 

Can anybody help me with this -- how to redirect to a public url in decline cases.

 

 

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Adobe Employee ,
Apr 27, 2022 Apr 27, 2022

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This apporach could work seemlessly if there is only one signer. Please note if there are multiple signers in an agreement, each signer will get redirected to configured URL.

 

If the consmer application is relying on the status sent in the URL then make sure to update the complition status for user who has completed the agreement. Consider calling the API to get latest status if URL has status=complete to see who has completed the agreement.

 

Persoanlly, postSignOption could be used to get instant feedback on agreement complition instead of waiting for the webhook event.

 

RupeshK_0-1651107643588.png

 

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New Here ,
May 01, 2023 May 01, 2023

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Is it possible to update postSignOption with agreementId as the querystring after the agreement is created?

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Community Beginner ,
Jun 07, 2023 Jun 07, 2023

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I have'nt tried it but you can try this endpoint 

https://secure.na1.adobesign.com/public/docs/restapi/v6#!/agreements/updateAgreement

it has an option to update that postSignOption for agreements in a certain state only

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Community Beginner ,
Jul 22, 2024 Jul 22, 2024

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LATEST
 

Redirection after successfull sign

PostSignOption {
redirectDelay (integer, optional) : The delay (in seconds) before the user is taken to the success page. If this value is greater than 0, the user will first see the standard Acrobat Sign success message, and then after a delay will be redirected to your success page,
redirectUrl (string, optional) : A publicly accessible url to which the user will be sent after successfully completing the signing process
}

 

 

redirection after decline to sign or any other status

RedirectOption {
action (string) = ['DECLINED'] : The specific action that this redirect applies to. Allowed action is DECLINED : Participant has rejected the agreement. More actions to be added in a future release,
url (string) : The publicly accessible URL which the user will be redirected to,
delay (integer, optional) : The delay (in seconds) before the user gets redirected to the specific page associated with an action. If delay is not 0, then the user will first see the standard Acrobat Sign message, and then after the delay will be redirect to the specified page
}

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