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Login Problem

New Here ,
Apr 14, 2021 Apr 14, 2021

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Hi -

 

I try to log in to Adobe Sign to check the status of my documents.

 

Every time I get the following error: "We have encountered an issue due to possible Adobe Id change. Please contact your IT administrator or Adobe support."

 

Yes, I have changed my ID a couple of years ago (after the security breach), but somehow the system doesn't recognize the "new" ID... (already checked the old ID which results in a "user unknown" message.

 

Can anyone help to resolve this issue?

 

Thanks. Oliver

TOPICS
Adobe Sign forms , Login issues

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New Here ,
Feb 07, 2022 Feb 07, 2022

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Complicated accpet what it wants

 

 

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