MS Teams Approval & Adobe Sign

Report · Apr 12, 2023

Trying to figure out why the "Adobe Sign" feature in Microsoft Teams Approval app doesn't progress past completing signing in with my Adobe account.

Authentication completes, but I'm left with a floating windows for Adobe Acrobat and nothing in the Teams Approval app is enabled to work with setting up documents for signing.

Does this only work an explicity Adobe Sign subcription or can it work with Adobe Acrobat Pro or Creative Cloud licensed accounts?

Report · Apr 17, 2023

Exact same issue here. Used to work, now we have the same problems as described above.

Report · May 16, 2023

Same issue occurring. Haven't gotten anywhere with support.

What happens if you try to set it up via Teams in a web browser, rather than the desktop app? I am getting a 431 error, which indicates a problem with the oauth request (the technical bit that connects the two services)