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Names pre-populating when delegating twice

New Here ,
Mar 29, 2023 Mar 29, 2023

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When a document is being delegated a second time, I've noticed that the 1st party's name is pre-populated. How can that be changed so that the 2nd party can fill in the information to sign?

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Adobe Sign forms , Manage documents , Self sign , Send documents

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Adobe Employee ,
Mar 31, 2023 Mar 31, 2023

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Hi dinadimarco@gmail.com,

 

Thank you for reaching out.

 

Please confirm what you mean here by delegation twice.

Would you mind sharing the screenshot of the window where the name is pre-populated?

Share the steps on how the document was delegated both times.

Check if you can replicate the behavior with other forms. Try creating a test agreement and use the same steps.

Share the screen recording with us if it occurs again with a new form. We will get this checked.

 

Thanks,

Meenakshi

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