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Personal and Enterprise accounts accidentally created with same email, now I can't log in to either.
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/t5/adobe-acrobat-sign-discussions/personal-and-enterprise-accounts-accidentally-created-with-same-email-now-i-can-t-log-in-to-either/td-p/13501273
Jan 18, 2023
Jan 18, 2023
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I have recently been added to an enterprise account with my business, but I had accidentally created a personal account using the same email address previously. Now, when attempting to log in, I am met with the error "Your email and password do not match. Please try again.". I am unable to log in to either account now as a result of this discrepancy.
Is there a way to delete my personal account without being able to log in, so that I can maybe use my email address for access to the enterprise account? I am looking up email swapping instructions in the support community, but it's not helpful since I cannot log in to either account currently.
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Login issues
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