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Power Automate - Text Tags seem to disappear

New Here ,
Oct 18, 2023 Oct 18, 2023

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Hello there,

 

I'm trying to upload a document, create an agreement and send for signature via cloud flow using Power Automate.

 

Simple test Word document with one text tag: 

 

Word.png

 

Simple cloud flow:

 

CloudFlow.png

The flow executes fine, the document is visible on the Sign portal:

 

Portal001.png

 

But there is no email notification and the document in the portal seems to lack the text tags:

 

Portal002.png

 

When I take the same document and start the sign process directly on the Sign portal with the "Send" menu option, everything looks fine:

 

Portal003.png

 

Does anybody have any idea why this doesn't work with the cloud flow?

 

Thank you in advance.

 

Cheers,

David

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Adobe Employee ,
Oct 31, 2023 Oct 31, 2023

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Hi David32981499jzwh,

 

Thank you for reaching out, and sorry about the delay in response.

 

It seems that you are using the Adobe Sign Enterprise plan. If you have a question related to integration, the experts can best answer it. I suggest you, please get in touch with our Adobe Sign Enterprise support team to get the correct information about this. You may contact them using the steps in the following help document: https://helpx.adobe.com/sign/using/adobesign-support-resources.html.

For more information on Power Automate integration: https://helpx.adobe.com/sign/integrations/microsoft-powerapps-flow.html

 

Thanks,

Meenakshi

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