Refresh token Expires in 60 days, Need options for business continuity without re integration

[rajapandid44119063]

Refresh tokens expire after 60 days of inactivity. In other words, a client can continue to use a refresh token indefinitely, as long as it is being used at least once every 60 days - otherwise it expires automatically. Refresh tokens can also be revoked by the authorizing user, so the application must be prepared for revoked access at any time.

This note was mentioned in AdobeSign page. But is this applicable for all Adobesign plans, even for enterprise customers?

Once a refresh token is generated, it can be used only for 60 days, after which, we have to reintegrate the integration.? Or is there any option to extend it.? Any params to extend the expiration of tokens. It is a hurdle for customers, to reintegrate and use it every single time.

[Meenakshi Negi]

Hi rajapandid44119063,

Thank you for reaching out, and sorry about the delay in response.

We have checked that you are using the Acrobat Sign Developer service, so we are moving this thread to the Acrobat Sign Developer board for visibility.

As you have a question related to Refesh Tokens, the experts can best answer it. With the developer account, you may also contact the pre-sales team. They will be able to provide you the pre-sales technical assistance and share the correct information.
Please refer to the following link to contact them: https://adobe.ly/4bk22UW. You may use the Contact Us button for Adobe Sign Solutions under the team tab.

Thanks,

Meenakshi