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Sending docs

New Here ,
Sep 13, 2022 Sep 13, 2022

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Hello. It says I'm not authorized to send documents. Why is this? 

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Send documents

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Adobe Employee ,
Sep 13, 2022 Sep 13, 2022

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Hi Tia26096815ubbz,

 

Thank you for reaching out.

 

We have checked your account with the email address used to sign in on this community page.

Your account shows as a trial expired. That may be the reason you get the error message when trying to send the document.

 

Let us know if this is not the case.

 

Thanks,

Meenakshi

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New Here ,
Sep 13, 2022 Sep 13, 2022

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Thank you. How do I update my account?

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Adobe Employee ,
Sep 14, 2022 Sep 14, 2022

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Hey Tia26096815ubbz,

 

It seems that you have completed the trial period for the Acrobat Sign service. If you wish to continue the service, you must purchase a subscription. You may refer to the following page to check the plans and pricing of the Acrobat Sign service: https://www.adobe.com/sign/pricing/plans.html

 

Let us know if you have any questions.

 

Thanks,

Meenakshi

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