Sending docs

[Tia26096815ubbz]

Hello. It says I'm not authorized to send documents. Why is this? 

[Meenakshi Negi]

Hi Tia26096815ubbz,

Thank you for reaching out.

We have checked your account with the email address used to sign in on this community page.

Your account shows as a trial expired. That may be the reason you get the error message when trying to send the document.

Let us know if this is not the case.

Thanks,

Meenakshi

[Tia26096815ubbz]

Thank you. How do I update my account?

[Meenakshi Negi]

Hey Tia26096815ubbz,

It seems that you have completed the trial period for the Acrobat Sign service. If you wish to continue the service, you must purchase a subscription. You may refer to the following page to check the plans and pricing of the Acrobat Sign service: https://www.adobe.com/sign/pricing/plans.html. 

Let us know if you have any questions.

Thanks,

Meenakshi