Sending multiple documents for signing from different folders and downloading completed documents

[cHRysos HR32386392ktpd]

With the new update it seems to have taken the drag and drop option away if wanting to send mutliple documents for signing from different folders, is there a way to bring this back?
Also when multiple documents are now sent for signing and they are completed you are not able to download the individual documents, it merges them altogether as a 'binder' which is not practical or helpful! Is there a way to change this or tell me how I can download them individually again?

[mariahweyne]

It depends on the product your are using.  In Sign for Enterprise you (need to be account admin) can change those settings as seen here.

[cHRysos HR32386392ktpd]

Sorry, how do I get to this bit to change the settings?

[mariahweyne]

As  I stated above,  depends on the specific product you are using and you need to be an administrator.  What product are you using?  Acrobat Pro, Standard, Sign for Business or Sign for Enterprise

[cHRysos HR32386392ktpd]

I have Adobe Acrobat Pro and I am set up as an administrator

[cHRysos HR32386392ktpd]

Can someone help me with this please?