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Thumbnail not yet ready Issue

New Here ,
Jan 24, 2020 Jan 24, 2020

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Every time I go to send a document for signature I get a Thumbnail not ready yet on each page and I cannot see any of the info and where to place my signature boxes. I changed my preferences to Enable Thumbnail view...it still does it. I cannot submit docs....irritated. 

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Adobe Sign forms , Send documents

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New Here ,
Sep 15, 2021 Sep 15, 2021

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I just clicked to turn the advanced editing option in the top right hand corner and then turnred it off and the pages loaded in.

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New Here ,
Sep 30, 2021 Sep 30, 2021

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Try resetting your fields, worked for me.

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