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Unable to send document for e-signature

New Here ,
May 10, 2024 May 10, 2024

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Hi team,

 

I am have purchased the Acobat Pro and I would like to send documents for e-signature.

 

But I am having an issue while requesteding signatures.  Getting the following error message:

 

"You are not authorized to send documents for signature for the selected group. Please contact your group administrator."

 

Grateful if someone can help me out please.

 

Thanks,

Regards,

 

TOPICS
Adobe Sign forms , Configure accounts , Login issues

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Adobe Employee ,
May 13, 2024 May 13, 2024

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Hi Vinay355672886p0g,

 

Thank you for reaching out.

 

We have checked your account with the email address used to sign in here on the community page. The account shows as active and working fine. 

Please confirm if you are using the same email address. If not, please share the email address via the private message. You may initiate a private message using the envelope icon at the top right corner of this community page. We will check the account status and share the correct information.

 

Thanks,

Meenakshi

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