Unhandled Error 23012600181553.app.b5

[28114829snzs.]

We have a user that are getting this error when trying to send a doc to be signed.

[Meenakshi Negi]

Hi 28114829snzs.,

Thank you for reaching out.

Could you please confirm the plan user is using?

Would you mind sharing the email address used by the user to sign in to the application in a private message? It will help us to check the account details. 

You may initiate the private message using the envelope icon at the top right corner.

Thanks,

Meenakshi