VIEW ALL DOCUMENTS

[transwayins]

I need to look up a document I sent for someone to sign back in November, but I cannot view agreements after 45 days. How do I view all agreements?

Your help is appreciated.

-Laura

[AadeshSingh · Accepted solution]

Hi transwayins

I see that there is an active Adobe Sign Individual account.

Please be informed due to the account size the documents older than 45 days won't be visible under the Manage page.

We need to enable the "Server Side search" for your Adobe Sign account. Once the "Server Side search" is enabled you will get a Search bar at the top of the Manage Page using which you will be able to locate the document.

Suppose you want to search for the Signed document, then type "Signed" in the search bar. You will get all the Signed documents on the Manage page.

Similarly you can do this for "Waiting For Me to Sign", "Out for Signature ", "Cancelled/Declined" & "Archived" documents.

To enable the Server Side Search your Adobe Sign account, please login to your Adobe Sign, navigate to (?) symbol at the top right corner and open a support ticket with our Adobe Sign Technical support team, providing them the consent to enable "Server Side Search" on your Adobe Sign account. So that the request can be processed.

Regards,

Aadesh

[Bernard28287760vha4]

yes please, help me find them