We want to move all the data under Adobe to new Salesforce instance.

[archanaj36868036]

We are using Adobe sign, currently in production and getting used by sales and marketing team. We are upgrading Salesforce and moving to new Salesforce instance, wherein we will be installing Adobe sign also. When we will start using new instance, we will like to move agreements from existing instance to new instance. We want to move all the data under Adobe to new Salesforce instance. Can we get your support in this migration? We need your support in this activity.

We will be migrating data for other standard and custom objects also, which will take time, so we need to use same Adobe account on 2 instances, existing and new instance. Once new instance is fully ready, we will suspend existing instance. We will like to understand, rather confirmation from you whether we can use same account in multiple instances and no issue as such in this scenario.

[Abambo]

Discussion successfully moved from Adobe Creative Cloud to Adobe Sign

I assume this is a Adobe sign question.

[Meenakshi Negi]

Hi Archanaj,

As you need help with the data migration on the Salesforce, I would suggest you contact the Adobe Sign support team. They will be able to guide or help you in this matter.

To contact support, please refer to the steps provided below:

- Log in to your Adobe Sign account directly via Sign In — e-signature and e-sign Software Solution — Adobe Sign

- Once logged in, check the upper right corner of the page and click the question mark icon.

- It will re-direct you to the page where you get the option to create the support case or to start a chat with the team.

- If you've never logged in this way, use the forgot password option on the login link to set your password.

Let us know if you need any help.

Regards,

Meenakshi