Web Forms

Report · Mar 24, 2020

Hello all,

I recently added Adobe Sign to my Business Pro subscription becuase I was lead to believe it was required to create Web Forms (signable web form that can be embed on our website). However, now that I've got Adobe Sign, I can't seem to locate the functionality descriped in this how to page. Wondering if anyone else has had this problem or can point me in the right direction?

https://helpx.adobe.com/sign/using/web-forms.html

Thanks in advance!

Report · Mar 25, 2020

There's quite a lot of steps there. Where do you find the instructions aren't right for you?

If you can't even find the Home page in step 1, then you need to start with the Getting Started https://helpx.adobe.com/sign/using/get-started-guide.html

Report · Jul 06, 2020

I'm having the same problem. I've created the template but can not figure out how to embed it into my website or even to add a link.

Report · Jun 23, 2020

I also can't get started! When I go to the Home tab, there is no "Create Web Form" button... when I go to my profile, there is nowhere to enable Web Forms... and there is nothing to help when I Google (obviously there is nothing in the Adobe Support... but there never is anything useful there.)

Where do I go? Do I have to dance naked in the light of the gibbous moon while chanting Beatles lyrics?

Report · Jun 24, 2020

What level of Adobe Sign subscription do you have?

Report · Jun 24, 2020

What can you see at the Home tab?

Report · Jul 07, 2020

Thanks for reaching out... I eventually managed to get hold of tech support... always a mission with Adobe! Eventually, after they tried to tell me to go back to the website a few times (there was nothing useful there, as I'd told them), they told me that you needed the Platinum Black subscription level (whatever it was, it was several levels up from me, and unaffordable).

I wish they would make their documentation better, and I wish they would make their tech support accessible and knowledgable.

Oh... and I found there are several platforms out there, like Panda, who do this for very modest subscriptions, some even free - I ended up getting an EasySign subscription.

Report · Jul 07, 2020

Hi All,

Sorry for the delay in response.

We have checked the email address that is used to sign-in to this community. As per your account details, you have Adobe Sign individual-level service plan. The Webform feature is not available with this service plan. That is the reason you do not find the option in your respective accounts.

You will need either a business or enterprise-level service plan to access the Web Form feature. For more details on plan available for Adobe Sign, please refer to this link: https://acrobat.adobe.com/us/en/sign/pricing/plans.html

Hope the information helps.

Let us know if you have any questions.

Regards,

Meenakshi

Report · Aug 05, 2020

Based on Meenakshi's response, I signed up for Adobe Sign business, and there is STILL no option to create a web form. So, I got ripped off.