Why does "Signed by" show MY name?

[toneee4]

I have sent out the same agreement to a dozen people and all except one lists their name under the "Signed" column in the manage page. However, one of them shows that it was signed by me instead of the actual recipient. I reviewed the History tab and it correctly shows that the intended recipient received and signed it. It's just that the Manage screen erroneously shows that I signed it.

Why is this? Can it be fixed or will the recipient need to re-sign the document?

[AkanchhaS · Accepted solution]

Hi Toneee,

We apologize for the delay in response.

It would be more easy for us to understand the issue if you can share the screenshot of the Manage page that you are referring above?

To cross check, you may ask the recipient to sign the document again and send it to you. Then see the "Manage" screen whether it shows the signer name or not.

Or I'm assuming it could be one of these scenario-

1- While sending the document to the signers your email itself auto-filed at the recipient  place.

2- Or it could be similar to the scenario mentioned here- How do I correct a signer's name?  

Regards,

Akanchha