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Why does "Signed by" show MY name?

Community Beginner ,
Aug 07, 2018 Aug 07, 2018

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I have sent out the same agreement to a dozen people and all except one lists their name under the "Signed" column in the manage page. However, one of them shows that it was signed by me instead of the actual recipient. I reviewed the History tab and it correctly shows that the intended recipient received and signed it. It's just that the Manage screen erroneously shows that I signed it.

Why is this? Can it be fixed or will the recipient need to re-sign the document?

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correct answers 1 Correct answer

Adobe Employee , Aug 16, 2018 Aug 16, 2018

Hi Toneee,

We apologize for the delay in response.

It would be more easy for us to understand the issue if you can share the screenshot of the Manage page that you are referring above?

To cross check, you may ask the recipient to sign the document again and send it to you. Then see the "Manage" screen whether it shows the signer name or not.

Or I'm assuming it could be one of these scenario-

1- While sending the document to the signers your email itself auto-filed at the recipient  place.

2- Or it co

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Adobe Employee ,
Aug 16, 2018 Aug 16, 2018

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Hi Toneee,

We apologize for the delay in response.

It would be more easy for us to understand the issue if you can share the screenshot of the Manage page that you are referring above?

To cross check, you may ask the recipient to sign the document again and send it to you. Then see the "Manage" screen whether it shows the signer name or not.

Or I'm assuming it could be one of these scenario-

1- While sending the document to the signers your email itself auto-filed at the recipient  place.

2- Or it could be similar to the scenario mentioned here- How do I correct a signer's name?  

Regards,

Akanchha

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New Here ,
Jun 15, 2022 Jun 15, 2022

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