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Why would a "Document Execution Report" be sent instead of the link to the completed AdobeSign doc?

New Here ,
Apr 01, 2021 Apr 01, 2021

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When my department email is cc'd on an AdobeSign doc, sometimes the completed doc is emailed and sometimes only a report is. Anyone know why? Thank you!

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Adobe Employee ,
Apr 02, 2021 Apr 02, 2021

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Hello,

 

Thank you for reaching out.

 

We have checked your account using the same email address that is used to sign in to the community. You are using the Adobe Sign enterprise plan. 

 

As you have mentioned above, sometimes you receive the completed document and at other times only the report. It may be because of the settings set by the account admin for the different users in the account. In this case, I would suggest you check with the account admin for Adobe Sign in your organization.

 

Let us know if you have any questions or need any help.

 

Thanks,

Meenakshi

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