Capture CC vs Huawei P8 Lite

New Here ,
Apr 17, 2018 Apr 17, 2018

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Hello ,
I have a new Huawei P8 Lite (ALE-L21) with Android 6.0 and can not install Capture CC even though the device is listed in the list of supported devices. It's a shame, because I miss this app ... it worked pretty good on my old Samsung (which unfortunately is broken)

Regards,

Michael

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Community Expert ,
Apr 17, 2018 Apr 17, 2018

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Adobe Employee ,
Apr 17, 2018 Apr 17, 2018

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Hi Michael.

I'm checking with the product team about this device.

I'll post again as soon as I hear back from someone.

Sue.

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New Here ,
Apr 17, 2018 Apr 17, 2018

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Hello Sue,
I hope you can solve the problem. I am looking forward to your answer.

Michael

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Adobe Employee ,
Apr 22, 2018 Apr 22, 2018

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Hi Michael.

I finally got some information back from the team about this device. What I was told:

The P8 Lite (ALE-L21) is an Open GL 2.0 device, as it houses Mali-450 GPU (https://www.gsmarena.com/huawei_p8lite-7201.php).   

Currently, it's possible for Capture to be installed on these openGL2.0 devices but the PlayStore filters out these kind of devices, so  it's not possible to install it through the PlayStore. We have plans to re-evaluate the openGL2.0 market for the next release and may come up with a solution, but really not sure whether we will continue the support Capture on these devices.

I'm sorry, it's not the answer I was hoping for.

Sue.

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New Here ,
Apr 24, 2018 Apr 24, 2018

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Hi Sue,
Thank you for your answer and your effort.

So I'll have to be patient ...or have to buy a new phone ...

Michael

By the way ... the link is broken (a Page 404)

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