• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Shapes mode

New Here ,
Dec 11, 2020 Dec 11, 2020

Copy link to clipboard

Copied

Hey, can u help me? I uploaded an image and took the shapes. Use the pallete and download picture

the photo has turned brown and doesn't recognize colors correctly. Samsung galaxy S9 plus phone, android 10. what could be the problem?

Screenshot_20201211-135214_Adobe Capture.jpg

Views

409

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Dec 13, 2020 Dec 13, 2020

Copy link to clipboard

Copied

Hi. 

 

Please message us through Capture Send Feedback link so we can see all of the device and app information that will  automatcially populate the email (tap the avatar icon  in the upper  left corner of the screen then from the App Setting menu tap Send Feedback).

 

When you write us there please also send us the original mage from which you're creating shapes. 

 

Sue.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Dec 14, 2020 Dec 14, 2020

Copy link to clipboard

Copied

Hello Alexandra,

 

Thanks for informing us about the issue. If possible please share the original image which you are trying to convert into a Colored Shape. We will run our improved logic on it and will get its output validated by you. If we meet your expectations then the fix will be released ASAP.

 

Regards, 

Capture Team

 

 

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 15, 2020 Dec 15, 2020

Copy link to clipboard

Copied

20201211_122811.jpg

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Dec 15, 2020 Dec 15, 2020

Copy link to clipboard

Copied

LATEST

Hello Alexandra, 

Please have a look at the before and after pic(improved logic). We will provide you the fix ASAP.

 

 Shape 27.pngShape 26.png

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines