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Sheena Kaul
Community Manager
Sheena KaulCommunity Manager
Community Manager
May 5, 2017
Question

In-app Feedback... Another Way to Reach Us

  • May 5, 2017
  • 1 reply
  • 6169 views

Feature requests. Help. Comments. Suggestions.

The community forums aren't the only way to reach us. You can do it from within the app as well.

Just tap the Capture icon:

Then Give Us Feedback

    This topic has been closed for replies.

    1 reply

    P
    pntucker
    Participant
    June 12, 2017

    Of course this doesn't help if the app crashes while opening which now happens after the latest bug fix release 

    Sue Garibaldi
    Community Manager
    Sue GaribaldiCommunity Manager
    Community Manager
    June 12, 2017

    Hi PNTucker.

    I'm guessing you're using the iOS version of Capture? If so, the engineers think they've discovered the bug causing the crashing. So, can you try something and see if it resolves it?

    If it's open, force quit Capture (double tap the Home button and swipe up on it)

    Then toggle off Bluetooth in your device settings.

    Then try relaunching Capture.

    Let me know if that works for you.

    Sue.

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