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Adobe color library

New Here ,
Aug 05, 2022 Aug 05, 2022

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My Adobe color library suddenly disapaird. When I create a new library, it shows up in my library in Illustrator, but not in Color?

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Community Expert ,
Aug 06, 2022 Aug 06, 2022

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Hi @Veslemøy5EF8 , Are you sure you are logged into the same CC acount in both Illustrator and the color.adobe.com site?

 

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New Here ,
Aug 07, 2022 Aug 07, 2022

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ADOBE COLOR







Hi, Thanks for helping out!

Yes! I am - I just checked.

When I click into my library, it is sorted on “last changed”, and not
possible to change to sort on name, and this message is showing :



(Translated) You do not own any color themes or gradients

Create beautiful color themes and gradients that you can use in Adobe
products.

Create a color theme and gradient.



My older libraries are gone, only some tests libraries from the past days
are showing. In Illustrator and InDesign, both my older and new test library
show up.





ADOBE STOCK



In my account, all of my libraries are gone. When I chose an image I have to
create a new library because none of my already created libraries are
showing, they are missing.

When I click on my blue’ish user icon, my resources and license history is
still there, but the images saved in license history are listed by date, not
library.



My old and new stock libraries shows up in Illustrator and InDesign, but not
in my Adobe stock account.









So, my Adobe color and stock account are not working as they should



Best,

Veslemøy

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New Here ,
Aug 09, 2022 Aug 09, 2022

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Eu estou com o mesmo problema, minha biblioteca desapareceu, com todas minhas paletas, nao consigo alterar a cor de uma paleta ja criada antiga, sendo que nao apaguei em momento algum nenhuma de minhas bibliotecas antigas. Estou com exatamente os mesmos problemas que você.

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Adobe Employee ,
Aug 11, 2022 Aug 11, 2022

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HiVeslemøy, Can you check for your libraries now?

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Community Beginner ,
Aug 09, 2022 Aug 09, 2022

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Hello, i have the same problem

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Community Expert ,
Aug 09, 2022 Aug 09, 2022

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What browser are you using? Have you tried a different browser?

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Community Beginner ,
Aug 09, 2022 Aug 09, 2022

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Hello. Google chrome. No i did not but i will

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Community Beginner ,
Aug 09, 2022 Aug 09, 2022

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I am just trying on Brave Browser and there is no Themes into my library too. 

 

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Adobe Employee ,
Aug 10, 2022 Aug 10, 2022

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We'll be attempting to repair all of these today. Please stay tuned. I will follow up with everyone in this thread if unresolved by end of day.

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Adobe Employee ,
Aug 11, 2022 Aug 11, 2022

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Hi Everyone. The issue should have been fixed since yesterday.

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New Here ,
Aug 19, 2022 Aug 19, 2022

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Im still with the same problem. Cant creat or save a new library

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Adobe Employee ,
Aug 20, 2022 Aug 20, 2022

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LATEST

can you please check once if you have sufficient free space available in your account. to check this navigate to https://assets.adobe.com/libraries and look at bottom left option.

if you have plenty of space available, we will surely look into it.

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