Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Bug: Colour shift when video exported from Express

Explorer ,
Jan 28, 2025 Jan 28, 2025

Hi,

 

Exporting a video with a colour background to use against a same colour background on our website, the background colour in the video changes on export.

We've found this via our Express Embed so I am reporting it here.

Background colour of images does not change on export.

Specifically: 

I set the background colour of the Adobe document to FFCF03

I export it as video and the background colour in the exported video comes out as FDD506

See attached screenshot - the video is lighter, less saturated.

The workaround for us to to edit our images and background colours to use the same colour as the video, rather than the other way round. Ideally that shouldn't be the case, of course - it should match the RGB colour we specified.

And I understand the difficulties in colour profiles with video - but if possible, it would be great for the team to do some work on trying for greater colour matching on export.

Thanks,

Ru Howe


Bug Unresolved
TOPICS
Embed SDK , Error , Performance
642
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
7 Comments
Explorer ,
Jan 31, 2025 Jan 31, 2025

I see only 2 eyeballs on this after 3 days - could you let me know if you've been able to pass it on, or where else I should post this?

Translate
Report
Adobe Employee ,
Jan 31, 2025 Jan 31, 2025

Hi there,

thanks for reporting this—I agree with you that an ICC profile mismatch is the most likely cause.
Can I ask you whether the same happens on Adobe Express? I would be very surprised if it's not the case.
I'll raise it internally and let you know what I find out.
Thanks for your patience

 

Davide Barranca | Sr. Developer Relations Engineer @Adobe
Translate
Report
Explorer ,
Jan 31, 2025 Jan 31, 2025

Thanks Barranca! (Should I call you Barranca or Davide?!)
Yes, my colleague checked and it's the same in main Express.

Translate
Report
Adobe Employee ,
Jan 31, 2025 Jan 31, 2025

Hi Ru,

Davide, my name, is perfectly fine 🙂 
I thought that, thanks for confirming it. My suspicion is that the input image is treated (assigned) a different color profile (or the profile is discarded and the default one assigned), and in the video creation pipeline, this wrong profile is used in the conversion to whatever ICC it is used by default in video production, hence the discrepancy when you go measuring the two HEX values. But I might be wrong, reason why I've asked to engineering.
If the input image you use as a background is not sRGB, I would give converting it to sRGB first a try.

 

Davide Barranca | Sr. Developer Relations Engineer @Adobe
Translate
Report
Explorer ,
Jan 31, 2025 Jan 31, 2025

Thanks!
Helpfully for debugging, in this case, there's no input image being imported into Express with a colour profile - it's a background colour set with the Express background colour picker, set to that specific Hex. 
And when you export it out as an image, it keeps the exact hex / rgb colour.
But when exported as a video, a different colour profile is applied and it shifts.
In the old days, this used to happen with Quicktimes because of gamma.
But this feels like the Express video export is using a profile that's different from what the image exporter is using.
Ru

Translate
Report
Adobe Employee ,
Feb 05, 2025 Feb 05, 2025

Engineering is looking at this, and yes, ICC profile conversion is very likely the culprit here.
Thanks again for bringing this to our attention.

 

 

Davide Barranca | Sr. Developer Relations Engineer @Adobe
Translate
Report
Explorer ,
Aug 07, 2025 Aug 07, 2025
LATEST

Somebody noticed this colour shift again today when exporting something that they wanted to match to their website background coloir.

Translate
Report