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Adobe Express is not available

New Here ,
Jun 18, 2024 Jun 18, 2024

I'm receiving this message, "Adobe Express is not available, You do not have access to this service. Contact your IT administrator to gain access." when I try to performance an action, I'm trying to use the SDK in a Google extension, but I've created a local server with HTTPS in the same port that I put in my API credentials, I tried to create a new credential but none of this worked

 

anonymous37986437w88z_0-1718711460422.pngexpand image

 

Bug Unresolved
TOPICS
Error , Performance , User Interface
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4 Comments
Adobe Employee ,
Jun 25, 2024 Jun 25, 2024

Apologies for the delay... is this about the Adobe Express Embed SDK? If so, can you share your client id in a DM?

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Adobe Employee ,
Jul 25, 2024 Jul 25, 2024

It may be the case that you haven't submitted and been approved yet: https://developer.adobe.com/express/embed-sdk/docs/guides/review/#submit-your-app clientids need to be allow-listed.

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Adobe Employee ,
Aug 08, 2024 Aug 08, 2024

The API Key (Client ID) you have shared does not have access to Adobe Express Embed SDK. Please generate and share a new client ID to help us debug the issue.

Nimitha | Adobe Community Moderator
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Community Beginner ,
Feb 13, 2025 Feb 13, 2025
LATEST

We are having the same issue. We've triple checked the API key, made sure the domain is on the approved list, and that it was a secure SSL connection (https://). Any thoughts?

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